Swiss Federal Railways – Success Case
For me personally, the agile movement within SBB plays a big part of it, but the integration of new tools that put collaboration as first priority is equally necessary.– Andreas Wieczorek, Senior Test Manager and Team Leader at SBB
EuroSTAR 18 Case Study Winner
Xray helped Swiss Federal Railways move 25.000+ test cases from HP ALM in just 6 months, and paid for itself in only 3 months. 12 years of HP ALM lock-in was no match for Xray’s cutting-edge UX and integrations into the rest of the development toolchain. Now, even teams without a prior test management tool come to Xray.
About Swiss Federal Railways
SBB is the backbone of the Swiss public transport system, and day-to-day rail operations are the basis of what they do. Switzerland opened its federal railway system in 1902. Today, more than 33.000 employees in 140 different professions, along with 600 self-developed and several off-the-shelf applications work together to operate an internationally integrated railway network. Despite the size, SBB maintains the world’s most accurate arrival and departure schedule. The Swiss railway system is a model for other railways around the globe.
SBB used HP ALM for 12 years. It had more than 100.000 test cases, many more test runs and 1.000+ trained employees helped ensure that operations stay on track.
However, users started to boycott the tool due to the lack of a state of the art UX, bad integration in the existing toolchain and because of all the communication problems that arouse around using other terms for the same things.
Besides the general IT problems of a big company like SBB, software testers were facing the typical challenges of IT departments that grew too fast and were forced to have management overhead for controlling these many employees. Strictly sticking to IEEE829, they first had to write a test plan for that specific project or team, quickly realizing the master test plan or overall test strategy was not helping or even forcing them to spend time in ways that would not benefit neither the project during its run time nor the company on the long run.