The new ally of Supply Chain analytics

 In Blog, Use Cases

There’s something incredible about the way that analytics help companies leverage their supply chains. This system has been evolving alongside technology since its primordial times and will continue to do so. Software like ERP (Enterprise Resource Planning) or SCM (Supply Chain Management) has become a must for any company that wants to be competitive and well organised. With the operational side settled, BI (Business Intelligence) & analytics can play a really important role in decision making and Tableau, with its capabilities, places analytics in the hands of any user, becoming one of the most used tools in this area.

Nowadays, most supply chain areas regularly use technological and analytical platforms to perform their business, and so new solutions are always being developed to create competitive advantages that could lead to blue ocean strategies. One of those solutions is Write-Back, an add-on integrated with Tableau, which makes analytics even more agile by giving users the ability to easily interact with company data. With this add-on, supply chain planning, execution and visibility can be improved by empowering all types of supply chain analytics, as we are going to demonstrate in the following examples.

1. What’s up stock?

When planning, stock management dashboards provide information about inventory availability, monthly requests, top requests and products that need restocking compared against requests. Stock managers know it’s important to have knowledge of what products need to be ordered or produced and how fast they can disseminate this information to the entire supply chain. With Write-Back, this data can be quickly introduced directly in the stock management dashboard and be instantly available for everyone. This can lead to fewer misconceptions by improving visibility in close to real time and help leverage just-in-time production by providing more effective stock management.

2. Storm or calm?

One little big helper of planning is forecast. Everyone wants to know what lies in the future and we know how much time is sometimes spent doing this. Forecast is typically based on figures from automatic data but external events that are hard to capture can also have a big influence. With Write-Back users can input event data right away on their forecast dashboards and have that information instantly available for everyone who has access to those dashboards. Datasets are created for these dashboards and stored on a database meaning they can easily be connected with existing data. This leads to more accurate and precise forecasts and in the end even better data driven decision making.

3. Hey, wanna say something?

In supply chain it’s crucial to have a good visibility of all products from their raw state all the way to the customer. A well-organised company has dashboards focused on transportation and delivery with information about delivery status, shipping details, dates, customers information, etc. Errors, delays or other problems, are normal to happen in every business, that’s why it’s important to follow up and have a good visibility of the supply chain. Write-Back can relate to this easily because with this add-on, users (e.g. associates) can create comments which empower them, for example, to input on-time explanations for order delays and their current status or any solution found to solve the root cause. These comments can then be validated or complemented by other users (e.g. planners), in order to publish and share with everyone in the supply chain.

4. Take my money! Or not. 

The reality is: no customers, no business. Creating products that will be well-received by everyone isn’t always easy. Evolution is needed, and knowing what your customers want, need or may need is an evolving process, but selling a product, getting a high percentage of returns and not knowing why is harsh. With Write-Back, users can introduce customer satisfaction data in Tableau immediately by logging information on returns and the reasons for them, or when surveys are filled in. Taking advantage of this topic, there are similar examples in which Write-Back can be applied. By building a dashboard that’s ready to receive data, you can analyse user experience all the way along supply chain. Giving the appropriate users access to this dashboard is simple, and they can fill in every data field with just a few clicks. This data then automatically appears online, where it is immediately ready for analysis. We’re talking about massive savings in time and effort.


These are just a few examples, but Write-Back can be applied to many more use cases because of its flexibility and it also scales up very well enabling distributed input processes.


As always, the times are always changing, the future is always full of amazing new ways of doing things and Write-Back was born to help companies to leverage their businesses and constantly improve their agility. For supply chain analytics, it became more than just a helper, it is now a close ally for leveraging all types of analysis in order to provide a comprehensive overview of what happened, why it happened, what may happen and what should be done about it.

To know more about supply chain analytics and get your hands on Write-Back, you can download a trial here.

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